Custom Protect Ear Inc. provides effective, verifiable, and noise level matched hearing protection with which each wearer gets the same effective level of protection at a cost to the company lower than disposable protection.
We pride ourselves as being North America's largest exclusive custom fit hearing protector manufacturer. We do not make hearing aid ear molds, only hearing protectors. This exclusivity allows us to devote all of our research, time and money, to the pursuit of better hearing protection. As a result we have made significant technological advances in the development of superior hearing protection.
We were incorporated in 1976 in British Columbia, Canada, with our head office located in Surrey, BC.
We supply and service customers from Florida to Alaska, from Newfoundland to Los Angeles and all points in between. Our certified mobile technicians do on site fittings at industrial sites throughout North America. Retail customers can visit one of our associated retail outlets at their convenience.
Custom Protect Ear has a registered ISO 9001:2000 quality management system. CPE stresses customer service, product quality and are vigilant in the fulfillment of our pledge to offer only the finest and most effective hearing protection available on the market today.
Our ISO 9001:2000 Quality Policy:
"Through innovation, continuous improvement and clearly defined and understood requirements, we will deliver a defect-free product to our customers on time, every time."
Our Mission Statement:
Custom Protect Ear’s mission is to aid our customers to prevent hearing loss or reduce its effects. In order to fulfill its mission and to meet our financial targets, Custom Protect Ear designs, manufactures, sells, and services customized hearing protection products to customers. Our focus is on industrial workers.
Our Vision:
Our vision is to be the smartest, most valued provider of hearing protection on earth. We realize this vision through ongoing innovation, the provision of high quality products and services, and by expanding our network for sales and distribution.
Our Values:
High Quality Products
We will sell nothing that does not meet the applicable NIOSH, OSHA, CSA, ANSI & ISO standards, or that is of questionable scientific merit.
Integrity In All Our Endeavors
We deliver on our promises. We communicate about our products and services, with our clients and employees, openly and honestly.
Learning That Doesn't Stop
We know that no matter how well we know your and our business, we must always keep learning.
Frictionless Teamwork
We know that our success depends on everyone's contribution, from customers to sales to manufacturing, and administration. We work hard to foster effective, respectful working relationships wherever CPE operates.
Over The Top Customer Service
Our service only begins with the sale. We see every purchaser as a customer for life, and do everything we can to honor and retain their trust so that they will remain loyal customers.
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