Words We Live by at Custom Protect Ear
Mission
Our Mission is to protect, enhance and improve hearing and facilitate communications.
Our Core Values
Golden rule:
We treat people the way we would like to be treated. If you have a problem, we’ll help you solve it. If we make a mistake, we’ll correct it. Our goal is 100% customer satisfaction.
Integrity:
We deliver on our promises and communicate with our clients and employees, openly and honestly.
Quality:
We maintain rigorous standards for all of our work. We care deeply about providing excellent products and achieving results for our clients.
Customer Service:
Our service only begins with the sale. We see every purchaser as a customer for life and do everything we can to honour and retain their trust so that they will remain loyal customers.
Reliable:
Every team member needs to deliver consistently, as every employee has an impact on our quality standards.
Teamwork:
The strength of our team lies in our combined experience and expertise and our ability to trust each other, no matter what the circumstances.
Authenticity:
We communicate genuinely by building strong and trusting foundations. We win as a team by fostering open communication with all of our stakeholders.
Expertise:
We strive to maintain our expert status through training and continuous education. We build teams of subject matter experts.
